Quality Policy

We at Sanco relentlessly strive to deliver a distinctive and quality service to preserve outstanding customer relations. Customer satisfaction is paramount to our company. Our policy is to ensure that customer’s requirements have been fully understood and met, and that we have the skills and resources to fulfil our customer requirements.

We also ensure that:

* All our staff are fully and highly trained and involved in quality improvement
* We manage and deliver projects that are defect free, on time and to budget
* Our systems and procedures are unceasingly improved
* We are regularly monitoring and analysing performance to identify process improvements
* We are devoted to the competence, development, professionalism and health and safety of our employees
* We only use services that meet our own quality assurance standards
* A professional approach to customer interface is maintained at all times
* Should any complaints arise, they will be dealt with efficiently and within an acceptable time period
* All work is carried out consistently to a meticulous standard

Quality Policy Statement

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